Please arrive at your appointment on time. If you arrive early, please wait until your allocated appointment time as I may be with another client, preparing for your appointment or even tending to personal matters. If you are late, please note that the time will come out of your allocation which may result in less lash coverage.
10% NHS discount is available on treatments over £20.00 on production of valid NHS ID. Available Monday-Friday. Not available in conjunction with any other offer or with Microblading.
Gift vouchers are available for an amount or treatment. Vouchers are valid for 6 months. Gift vouchers cannot be redeemed for cash.
Patch testing for certain treatments is required by my insurance. Failure to attend patch test appointments will mean your treatment will be cancelled. Should this occur at 48 hours or less prior to your treatment appointment the 48 hour cancellation notice policy will apply and you will forfeit your non-refundable booking fee.
Due to the high quality of the products that I use, I will not infill another technician's work. A removal and full set would be required in this instance. This applies to all lash and nail treatments.
Due to my insurance, children and/or pets are not allowed. Also, because of the size of my lash room, unless prearranged, friends and family members are not permitted during your appointment.
I require at least 48 hours notice for any clients that need to cancel. If you cannot provide this period of notice it will result in the loss of your booking fee. This policy is in place as I would not be able to refill the cancelled slot in under 48 hours.
I'd like to give every available minute possible to applying your lashes. So please arrive at your appointment, whether it is for an infill or full set, with NO eye makeup on. Eye makeup can affect lash extensions and removing it takes up time and eats into the appointment that you have paid for.
To secure an appointment, I require a non-refundable booking fee. This fee will be discounted off of the cost of your treatment. Payment is made when you initially book, either by PayPal or bank transfer.