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COVID-19
POLICIES

Attending Your Appointment

On arrival at the studio please let us know you are here, do not come around to the studio as we may still be with a client or we may be cleaning the studio ready for your appointment.  Once we are ready for you, we will let you know to come round.  Don't forget to wear your face mask, if you forget your mask we have some available for £1 per mask for you to use. 

Upon entering the studio please wash your hands at our sink located in the entrance, please also scan our track and trace code on the NHS COVID-19 app.  Please make sure you bring minimal items to your appointment.  Please come to your appointment alone, unless you require a chaperone/carer. 

Contacless payments are preferred however we still accept cash payments.  Toilet facilites are available at ARK.

Feeling Unwell?

If you are feeling unwell with or without COVID-19 symptoms please DO NOT attend your appointment, get in contact as soon as you can so we can reschedule your appointment. Our cancellation policy will still be in place.

If you attend your appointment and we feel you may be unwell, we will ask you to rebook your appointment and you will still be charged.